FEATURES

• Inspection Completion – On the spot inspection submission is completed on site. This automatically integrated with management and accounting systems at the office.
• Real Time Updates – Provide urgent updates from the call centre including schedule changes (eg last minute customer cancellations) and other time sensitive information immediately.
• Inspection Compliance – Guide each of your Field Inspectors through critical steps, ensuring inspection compliance.
• Customer search - Search for client, machine type, item by name or any code to displaying inspection history and instructions.
• Troubleshooting – Report immediately on product shortage, part availability, machine malfunctions or warning notices to ensure timely rectification.
• Multiple Data Capture – Capture barcodes, digital images and related signatures onsite.
• Business Reporting - Management and staff are able to produce daily report activities anywhere, anytime by the hour/day/week.
• Daily/weekly/monthly scheduling – Plan your Field Inspection Force schedule ensuring maximum efficiency and preparation.

BUSINESS BENEFITS

• Increase Field Appointments – Maximise the number of appointments for each Field Inspector per day by automating manual tasks and eliminating administration.
• Quality Inspection Delivery Every time – Guiding each Field Inspector through critical steps ensures your organisation can better manage a guaranteed level of inspection.
• Shorten Billing Cycles – By providing more accurate invoices and eliminating errors.
• Increase Productivity – By giving the Field Inspector access to previous reports, compliance regulations and other critical information on site.
• Reduce Cost – Eliminate the requirement to have data entry staff, while also automatically and accurately capturing data from multiple locations.
• Increase Customer Satisfaction – Ensure quality and efficient inspections, minimise errors and update customer information.
• Enhance Employee Satisfaction – By eliminating administrative intensive and repetitive tasks as well as ensuring Field Inspectors can submit reports on the road.
• Gain a Competitive Advantage – Increase efficiency, deliver a guaranteed quality inspection service and improve your customers’ satisfaction.

TECHNOLOGY

All Pollon Mobility products are built using Pollon’s own Mobility Platform, utilising Microsoft’s .NET technology. This provides a robust framework for extending enterprise applications to any mobile device.

Some of the key benefits of using Pollon technology include:

• Highly Scalable: All technology is enterprise-ready to ensure the system will run just as fast for five users as it does for five thousand.
• Highly Secure: Security is a key focus for every Pollon Solution. We continually research, upgrade and use new technologies to ensure the most secure technology on the market.
• Open Standards: We use open-standards based technology (e.g. XML) to ensure compatibility with current and future systems.
• Tailored Solutions: All of Pollon’s mobility products can be tailored to match precise requirements. The ability to “customise” is built into every product, providing a much more cost effective alternative than building a custom solution from the ground up.
• Integration: It is possible to push and pull data from many other systems in real-time (including Access, SAP, Oracle, Lotus Notes, Exchange, Active Directory). This ensures no copy-and-paste style scenarios occur with creating separate data stores.

RETURN ON INVESTMENT

We provide a Return on Investment summary report for every new customer. In 30 minutes a Pollon Account Manager will walk you through an interactive tool and ask a brief set of questions to produce a summary report.

The benefits:

• Understand indicative costs and returns for your organisation TODAY
• Build your internal mobility business case
• Set your mobility project budget
• Educate internal management and key stakeholders

For a quick 30 minute discussion with a Pollon Account Manager email sales@pollon.com.au.